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Emergency Tips - Dos and Don'ts These Emergency Tips will assist you in taking the proper action until SERVPRO of Roanoke County and SERVPRO® of Montgomery & Pulaski Counties arrive. Follow these Dos and Don'ts to reduce damage and increase the chances of a successful restoration: Fire & Smoke Damage
Do:
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Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
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Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
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Place dry, colorfast towels or old linens on rugs, uholstery and carpet traffic areas.
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If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent mold growth and odor.
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Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
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If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
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Wash both sides of leaves on house plants. Change HVAC filter, leave system off until a trained professional can check the system.
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Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.
Don't:
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Attempt to wash any walls or painted surfaces without first contacting SERVPRO.
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Attempt to shampoo carpet or uholstered furniture without first consulting SERVPRO.
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Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an aurhtorized repair service.
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Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
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Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
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Send garments to the dry cleaner. Improper cleaning may set smoke odor.
Water Damage from Clean Water
Do:
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Shut off the source of water if possible or contact a qualified party to stop the water source.
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Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
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Remove as much excess water as possible by mopping and blotting.
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Wipe excess water from wood furniture after removing lamps and tabletop items.
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Remove and prop up wet upholstery cushions for even drying.
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Place aluminum foil or wood blocks between furniture legs and wet carpeting.
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Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
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Use wooden clothespins to keep furniture skirting off damp floors.
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Hang draperies with coated hangers to avoid contact with wet carpeting on floors.
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Hang furs and leather goods to dry separtely at room temperature.
Don't:
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Enter rooms with standing water where electrical shock hazards may exist.
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Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
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Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
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Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
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Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
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Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
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Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.
Water Damage from Contaminated Water
Do:
Don't:
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Spread contaminated water by walking unnecessarily on damaged or wet areas.
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Turn on the HVAC system if there is a possibility of spreading contaminated air.
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Use household fans to dry the structure and spread contaminants.
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Use products for personal hygiene and cleanliness if exposed to the contaminated areas.
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Note: If exposed to harmful waste, OSHA recommneds a post-exposure medical evaluation. Consult your local health department or physician.
Harmful Waste (Sewage, Bloodborn Pathogens, etc.)
Do:
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Stay out of affected areas.
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Call mergency service personnel if the situation is life-threatening.
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Treat all bodily fluids as is they are contaminated.
Don't:
Vandalism Damage
Do:
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Hose or wash egg damage from building exterior as soon as possible.
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Vacuum glass particles from carpets and upholstery.
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Save containers which reveal the ingredients of spilled inks, cosmetics and paints.
Don't:
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Attempt to remove ink, paint or cosmetic stains.
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Operate damaged lamps or appliances.
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Discard furniture wood chips, broken pieces from parcelain, furniture or art objects.
Printable "Emergency Tips" >>
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