June 24, 2010
"Quick, polite, caring. Todd was OUTSTANDING! Amazing Service!! Everyone went out of their way to make sure we had everything we need. THANKS!"
Brian M., Roanoke, VA (fire & water damage)
June 24, 2010
"Very helpful and very professional. I am pleased with the overall experience with SERVPRO."
Brian G., Roanoke, VA (water damage)
June 17, 2010
"Hard working, professional people. Tony & Pam arrived within about 20 minutes. Started working immediately and had things under control within two days. Work completion is professional."
Donald S., Salem, VA (water damage)
June 10, 2010
"Courteous people, pleasant, excellent abilities and just plain overall good service. We were v ery impressed with the girls (April, Mellissa & Natale). Great Service!!!"
Tim W., Rocky Mount, VA (fire damage)
April 6, 2010
"I wanted to express my gratitude for the service I received from Servpro during the water damage repair at my residence. This was such a stressful time and it was a huge helpt to have such great Servpro people taking care of me. April, Maa and the entire staff that worked on my home were all very professional, understanding and concerned about doing a great job. Thanks so much. I appreciate your effort and esxcellent customer service"
Aaron H., Christiansburg, VA (water damage)
February 26, 2010
"They were GREAT! From the folks in the office to the men who came to do the work, every one was wonderful - very prompt (considering all the snow & rain we had - sometimes I know it was an effort for them to get out!) From Kevin & Julie, to Dave and the guys who cleaned -to Robert (who put the carpet in) all took time to explain everything...Thank you, thank you for a job well done. I'm glad SERVPRO was there during this trauma in our lives. I can't say enough about SERVPRO".
Pat B., Clifton Forge, VA
February 3, 2010
"They were wonderful! Very pleased with staff and work performed. Thank you so much for the excellent service! I will be sure to recommend your company."
Kim M., Christiansburg, VA (commercial water damage)
"January 19, 2010
"Very polite, responsive with reuests, hard working."
Sue C., Blacksburg, VA (commercial water damage)
January 19, 2010
"Very pleased with entire team!"
Mark H, Blacksburg, VA (commercial water damage)
"October 27, 2009
"WONDERFUL. I am very grateful for the wonderful way my wife and I were treated in this very trying time. Every crew that came to my house were great. David Duffy was great in taking care of everything that was needed to complete the job."
Mike H., Christiansburg, VA (residential water damage)
October 26, 2009
"Many friends have recommended you very highly and I agree that you deserve it!"
Janice S., Salem, VA (mold remediation)
October 24, 2009
"Everyone from receptionist (Denise) to carpet cleaners - Todd - were unbelievable - very personable & made me feel like I've know them forever. They were all GREAT".
Martha V., Daleville, VA (carpet cleaning)
October 23, 2009
"Very efficient - they were very professional. Erased my every concern/worry. Thank everyone for a job well done."
Frances H., Roanoke, VA (water damage)
October 22, 2009
"Prompt-efficient and courteous personnel. I was always advised when work or visits would be made since I work - this was a help for my schedule."
Mary L., Roanoke, VA (water damage)
September 21, 2009
"Efficient, professional. Thanks."
Vicki M., Roanoke, VA (water damage)
August 3, 2009
"Kevin gave excellent communication of job & steps involved."
Susan H., Roanoke, VA (carpet cleaning-urine odor removal and mold mitigation)
July 27, 2009
"The men worked very hard and we really appreciate their work. I will certainly recommend SERVPRO to all of my friends."
Eleanor H., Roanoke, VA (water damage)
July 25, 2009
"Robbie explained prices & service. David Duffy did the same. Both are very good, patience and knowledge and willing to take time out fo their busy schedule to explain all that needs to be done & they do with expertise. I will recommend that SERVPRO takes the complete job when the next cat loss happens to another condo owner....Thanks for a job well done".
Charles B., Roanoke, VA (water damage)
July 17, 2009
"I was very pleased with the prompt response and thorough assistance - Thanks!"
Jimmy B., Christiansburg, VA (water damage)
June 20, 2009
"My impressions were very good - all of the SERVPRO team did a wonderful job, very professional...I want to sincerely thank every one at SERVPRO who worked on cleaning and restoring my home following the extensive soot damage. SERVPRO lived up to your good reputation. 'It is as if it never happened!'"
Janet Y., Salem, VA (puffback)
June 11, 2009
"They were exteremely helpful, hard-working and kind. I was impressed with how hard they worked and the number of hours they put in. One of your employees, Dan, took the time to talk to my son and explain things to him. He was so patient and kind to him and certainly did not have to be considering he was clearing sewage in my house! What great people you have working for you. Thank you for your help."
Jennifer W., Christiansburg, VA (sewer backup)
June 11, 2009
"We used SERVPRO for the first time in our home (we used you guys for the office before). They did an outstanding job...no comparison to who cleaned for us before...we will definitely use you gusy again!!! Great job to the guys who came to the house. Please let them know."
Becky P., Salem, VA (carpet cleaning)
June 1, 2009
"Matt & Dan were simply outstanding! Robby was very helpful also. A great group and I appreciate how kind and courteous the staff was during this difficult time."
Deborah B., Radford, VA (water damage)
